Shipping policy
Production time
Every Palla ring is made to order — carved, cast, and finished by hand once you place your order. Please allow 3–4 weeks from order to dispatch.
Delivery timeframes
Estimated delivery times after dispatch:
| Region | Carrier | Estimated delivery |
|---|---|---|
| Netherlands | PostNL | 1–2 days |
| Western EU (e.g. Germany, Belgium, France, Austria) | DHL Parcel Connect | 2–3 days |
| Eastern EU & Nordics (e.g. Poland, Czech Republic, Hungary, Baltics, Scandinavia) | DHL Parcel Connect | 4–7 days |
These are estimates based on standard carrier service and are not guaranteed.
Free shipping
Shipping is free on all orders, everywhere we deliver.
Orders over €400
Shipped with signature required and insured.
Tracking
A tracking link is sent by email as soon as your ring is dispatched.
If there's a delay
Made-to-order pieces occasionally run past the estimated window. If your order is running late, we'll email you proactively with an update. You're also welcome to reach out any time at info@pallastudio.eu and we'll get back to you with a status check.